Privacy Policy
At TRANQUIL ROOTS LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the collection and use of your personal data as outlined in this policy.
1. Information We Collect
We collect various types of information from you when you use our website. This includes:
- Personal Information: This includes your name, email address, shipping address, payment information, and other details you provide when creating an account, making a purchase, or contacting us.
- Usage Data: We collect data about your usage of our website, such as the pages you visit, the time you spend on the site, and how you interact with our services.
- Cookies: We use cookies to improve your browsing experience. These small text files are stored on your device and help us remember your preferences and activities on our website.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- To Provide Our Services: We use your information to process orders, deliver products, and provide customer support.
- To Improve Our Website: We analyze your usage data to improve our website’s functionality, design, and user experience.
- To Communicate with You: We may use your contact information to send you updates about your orders, new products, promotions, and other relevant information.
3. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who help us provide our services, such as payment processors and shipping companies. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
5. Your Rights
You have certain rights regarding your personal data, including the right to:
- Access Your Data: You can request a copy of the personal information we have about you.
- Correct Your Data: You can update or correct any inaccurate or incomplete information we have about you.
- Delete Your Data: You can request that we delete your personal information, subject to certain legal exceptions.
- Object to Processing: You can object to the processing of your personal data in certain circumstances, such as when we process your data for marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies allow us to personalize your experience, analyze website usage, and provide relevant advertising. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and they will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed of any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at contact@tranquilrootsltd.com.